If I was a human service professional practitioner intervening in the crisis of Covid-19, which
was a global pandemic. As the pandemic has had far-reaching impacts on individuals and
communities, human service practitioners provide essential support, guidance, and resources to
those affected. Using the Wheel of Holistic Assessment that I would use dealing with the Covid-
19 crisis would be Financial, Emotional, and Social.
Financial: During Covid-19 many businesses were forced to close or reduce operations due to
lockdowns and restrictions, leading to widespread job losses. Industries such as travel,
hospitality, retail, and entertainment were particularly hard-hit. Human service practitioners can
offer financial counseling to individuals and families affected by the pandemic by assessing
financial situations, create realistic budgets, and provide guidance on managing expenses.
Emotional: Human service practitioners, such as social workers, counselors, and psychologists,
can offer individual and group counseling sessions to individuals experiencing emotional distress
related to the pandemic. Which provide a safe and supportive environment for clients to express
their feelings, process their experiences, and develop coping strategies.
Social: Human service practitioner can organize and facilitate support groups for individuals and
families affected by Covid-19. This group offer a safe space for people to share experiences, find
emotional support, and learn coping strategies.
If the family, or community did not agree with me about the areas that I chose I would start by
approaching the situation with empathy, understanding, and effective communication. Other
steps could be used also such as:
Education and Information
Address Misconceptions and Concerns
Identify Shared Values and Priorities
James, R. K., & Gilliland, B. E. (2017). Crisis intervention strategies (8th ed.). Cengage
Chapter 1: "Approaching Crisis Intervention" (pp. 3-26)