BSBCUS401 Coordinate implementation of customer service strategies (Task 4)

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Unit Code: BSBCUS401 Coordinate implementation of customer service ssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssss strategies sssssssssss (Task4) ASSESSMENT TASK 4 WRITE A RESPONSE TO CLIENT CLIENT 1 & 2 & 5 Dear Client, Thank you for the kind words. I'm delighted to hear that you had such a great experience interacting with our customer support team. I completely understand how rewarding it can feel when your problem is solved within minutes, and I'm glad to hear that our support team was able to accomplish that for you. I will definitely relay that message to the rest of my team. Feedback like this helps us constantly improve our customer experiences by knowing what we are doing right and what we can work on. So, I appreciate you taking the time to send us this helpful response. Don't hesitate to reach out if you have any more questions, comments, or concerns. Hope to see you around again. Cheers, Lim, 1
Unit Code: BSBCUS401 Coordinate implementation of customer service ssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssss strategies sssssssssss (Task4) CLIENT 2 & 3 Dear client, Thank you for giving us feedback on your experience with our customer support team. I'm so sorry about your bad exoerience with our service. I understand how frustrating that must have felt, and it should have never happened. There was some unavoidable accident on one of our staff which leads to lack of staff on that day. We will be taking note of your feedback to ensure that this incident never happens again. Again, I apologize for any inconvenience we may have caused you, and I appreciate you taking the time to send us this helpful response. We will be giving out $20 voucher as compensation. Don't hesitate to reach out if you have any more questions, comments, or concerns. Hope to see you around again. Best, Lim 2
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