2Interviewing Techniques The goal of creating a high-quality resume and cover letter is to obtain an interview. Once that is achieved, it is easy for job seekers to shrug off an interview as simply a conversation with the employer. However, for many people, interviewing can be the most challenging step in landing the job. Interviewing requires preparation and practice to be successful. The major objective of the interview is for the employer to get to know you as well as possible. This means not only your education and experiences but your personality as well. The goal of employers for any field is to find candidates who are a good "fit" within their organization. Interview Types There are six major interviewing formats, which include one-on-one, group, panel, series, phone, and webcam. Inquiring about the format of the interview can be beneficial in helping you to be better prepared. Below is a description of each type of interview and items to consider for each format. INTERVIEWTYPE DESCRIPTIONITEMS TO CONSIDER Phone-Interview over the phone-Also referred to as a"screening" interview or"weeder" interview-First round interview used tonarrow the candidate pool-Typically around 30 minutesand with a Human Resourcesprofessional-Also a type of interview used tominimize cost for out-of-towncandidates -A phone interview is a "real" interview. -The interviewer is unable to see your nonverbal communication, and it may be difficult to convey enthusiasm on the phone. Smile. Smiling changes the tone of your voice and helps convey enthusiasm. -The interviewer may call you and want to conduct the interview on the spot. If this is the case, make sure you are in a quiet location free of interruptions. Otherwise, ask to schedule a time to speak with the interviewer. -Utilize notes, the position description, your resume, and cover letter. -Don't try to fill all moments of silence. The interviewer is likely taking notes. -Remember to consider time zone differences and be aware of interview logistics (who is calling who). Ensure you have good phone reception. Skype/Webcam-Sometimes used as a first-round interview and other timesused to minimize cost for out-of-town candidates-Dress professionally, just as you would for an in-person interview. -Consider your background and lighting before the interview (test it). -Look at the camera, not the image of yourself reflected on your screen. -Double check your internet connection and signal at least a half-hour before your interview. If you run into issues, you will have time to fix internet connections, audio, or visual issues. -Communicate with your interviewer to confirm logistics (who is contacting who, time zones, etc.). If you do not have a Skype username, create a professional username prior to the interview. -Silence your cell phone and turn off the TV or any music playing. Limit all distractions as much as possible. -Have a back-up plan in case technology fails (phone number for employer). One-on-One-Conducted between the hiringmanager or human resources representative and candidate -Maintain proper eye contact throughout the interview. Panel-Hiring panel (usually five or sixpeople) interview a candidatesimultaneously-Multiple people may be asking questions. Make eye contact with everyone. -Ask for the job titles of the interviewers prior to the interview so you can ask appropriate questions. Group-Several candidates interviewedas a group-Often used by employers toevaluate which candidatesstand out/should be moved tothe next round -This is a common type of interview for sales positions. -You want to speak enough, but also be sure to listen to others. A group interview is a way for an employer to see how you interact with others. -Be sure to reflect on what makes you unique prior to the interview. You do not want to repeat the same answer as everyone else in the group. Series-Candidates participate in aseries of two or more interviewswith different people or groupsthroughout the day-Interviews can be multiple formats (panel, one-on-one, etc.). -Try to obtain a schedule of the day and know who you are interviewing with, so you can best prepare. -Bring a snack and water in case you have any downtime between interviews (you may need to refuel as these days can be long).
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