his week's assignment
is to answer the following behavior based question
using the STAR by writing it out.
We will practice verbally delivery soon.
Here's the question;
Tell me about a team when you and your teammate were working on
a project and you could not agree on how to complete it?
Note, this is the
negative
question that is looking to trap you into
going negative with your response.
How do I know...I'm just smart!
Seriously, I know because
not
is in the question.
Be thankful for
the
not
but focus on the
key parts
;
Working on a project,
Teammate,
What did you do & what did they do.
How did it end?
Since no mind is ever completely the same, there's your
not!
Respond with your written answer to this question using the STAR
method.
Make sure your response can be read in 2-4 minutes.
Once you have checked it and committed it to memory, press
Submit and forward it for grading.
Good luck!
Situation
Task
Action
Result
A co-worker that I had worked with for several years and myself were asked to develop a marketing
strategy for an upcoming sales contest that one of our insurance companies ran for a month, every year.
The top independent agencies received bonuses and trips based on the total number of new policies
written during contest month as well as the number of new life insurance policies sold during the same
period. My co-worker and I both brought different strengths to the table.
I had been in charge of many
different referral rewards programs within my 12-year employment with this independent agency.
My
co-worker had done different cold calling and direct mailing projects over the years as well. We had
always worked well together within the office setting and taking care of our clients. Although we never
worked together on marketing in the past.
As we researched new ideas and the effectiveness of
marketing done in the past, my co-worker and I narrowed marketing ideas down to my idea of combining
and increasing our referral rewards system and her idea of a direct mailer to existing and past clients.
Both marketing strategies had been effective in the past and not only brought new clients to our agency
but, had also sold new insurance policies to existing customers.
Since my co-worker and I could not
agree on which strategy was best I suggested we take a look at which referral rewards system were the
most effective and which direct mailers were most effective.
As my co-worker and I dug in to the data
that had been kept by the agency over many years we determined that the most effective direct mailers
actually included a referral rewards system.
So, my co-worker and I decided to combine our ideas!
We
did a direct mailer that included an enhanced referral reward system and sent to current customers as