Personas / Customer Profile
It is a continuation of the market segmentation step - a more detailed
and specific
Personas are
short descriptions
or biographies of fictitious, 'typical'
customers
A persona definition
provides clarity
on your target
for
communication
•
Be Specific
•
Give your persona a name
•
Try and be as detailed as possible, giving 'insights' into their world
•
What do they wish to accomplish by using your product?
raw nerves, pains, gains