Case Study Analysis 5017 w3a1

Case Study Analysis 1 Case Study Analysis Emily Williams Capella University SWK 5017: Clinical Supervised Leadership in Social Work Dr. Haynes October 25 th , 2023
Case Study Analysis 2 Analysis of the Issue This case study discusses a situation in which the social worker Candice is choosing to utilize the knowledge base is has access to for reasons that are not work related. After accessing this information, she is providing it to other individuals who should not have access to or be made aware of the information. Candice is a 37year old Hispanic female who has been a social worker for over 14 years. During this time Candice has participated in many different social worker roles. While acting in these roles Candice has been able to access many different forms of protected information. Candice has shared with her friends' what types of information she has access to too. One of her friends is worried about her daughter going over to her friend's house because she doesn't know anything about the parents. Candice's friend asked her if she would look up the other child's parents in the system and tell them any information she finds. Candice agreed and looked up the child's parents reporting back to her friend what she found. There are a couple different issues at hand in this case study. The first that arose in the case study was Candice accessing records for her own personal gain. It is unethical to access records for reasons other than on a need-to-know basis for her role as a social worker. By accessing this family's information for her own personal gain or for her friend's personal gain Candice is acting unethically. The NASW (2021) states that social workers are required to avoid searching or obtaining client information electronically unless it is necessary for professional reasons, and with the client's permission. The second issue that was described in the case study was Candice sharing the information she gained through her unethical behavior. Although, through Candice's inquiry she found that this specific family does not receive their services, this is still considered a breach of information and miss use of her power. Whether or not a person receives services from an agency
Case Study Analysis 3 is protected information. The NASW (2021) standard 2.07: Confidentiality and the use of Technology, addresses this specific type of situation. This standard refers to the responsibility of the social worker to maintain confidentiality procedures and processes when accessing information using technology. The third ethical concern mentioned in this case study was Candice's dismissive behavior once she was caught acting unethically. Candice has been a social worker for many years, holding many different social work positions in the past. Candice should be well versed in the NASW code of ethics and should be acting as a role model to the new social workers at her agency. Candice expressing that what she is doing is no big deal, or that she was simply giving her friend the "all clear" for her daughter to attend a party is showing that Candice does not prioritize the code of ethics as well as does not respect the social work ethical boundaries. Being an experienced social worker, she is likely looked up to and respected at her agency. She is modeling unethical behaviors to influential upcoming social workers. This is what the NASW (2017) would consider to be her not acting with ethical competence. In addition, to the ethical issues that Candice's coworker has brought to the attention of the supervisor, Candice is not behaving in a culturally competent manner by making assumptions that this child's parents would be in the system due to them receiving free lunches or the fathers unemployment status. Plan to Address the Issue As the supervisor it is vital to ensure that all staff are acting in an ethical manner with the client's well-being as a top priority. Since concerns were brought to the attention of the supervisor, it is important to gain further information about the ethical concern and address it appropriately. The first step would be to get a formal statement of the ethical breach from the staff member that witnessed it. This will allow us to look back on his account of the behavior and
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