integrative and iterative tripartite methodology, consisting of conceptual, empirical, and technical
investigations."
4
The key point of the evolution of information technology theories and models is that they
constantly evolve. They involve human behavior and beliefs. They also involve the non-human
objects that are interacted with, commonly referred to as actors and their involvement in the
technological process. Many theories are interrelated as they build off one another or add onto
another, such as TRA, TPB, and VSD. Some theories are contradictory, while others are
complementary.
An example of a contradictory theory is the Technology Acceptance Model versus the
Social Construction Of Technology theory. TAM theory says "that the acceptance of technology
is predicted by the users' behavioural intention, which is, in turn, determined by the perception of
technology usefulness in performing the task and perceived ease of its use."
5
The SCOT theory
suggests "that technology does not determine human action, but that rather, human action shapes
technology."
6
To me, these theories contradict one another because one says that people will use
technology based on if it is useful and cost-effective. The other states that technology is built
because of our actions and desires for it.
From theories that postulate that human behavior determines technology to theories that
suggest human behavior is shaped by technology, the theories all seem intertwined when it
comes to human behavior. They might look at various aspects of human behavior, but they all
4 Friedman, Batya & Kahn, Peter & Borning, Alan & Zhang, Ping & Galletta, Dennis. (2006). Value Sensitive Design
and Information Systems. 10.1007/978-94-007-7844-3_4.
5
Marikyan, D. & Papagiannidis, S. (2022)
Technology Acceptance Model: A review
. In S.
Papagiannidis (Ed),
TheoryHub Book
. Available at http://open.ncl.ac.uk / ISBN: 9781739604400
6
Joseph Klett. 20 July 2018, "SCOT",
STS Infrastructures, Platform for
Experimental Collaborative Ethnography, last modified 20 July 2018,
accessed 27 April 2023. https://stsinfrastructures.org/content/scot