Employee Satisfaction Survey Results

.xlsx
School
Southern New Hampshire University **We aren't endorsed by this school
Course
MBA 530
Subject
Management
Date
Oct 22, 2023
Pages
13
Uploaded by AgentMusicGuineaPig25 on coursehero.com
EMPLOYEE SATISFACTIO SURVEY QUESTIONS Constantly strives to provide value to our clients and customers My company cares about its employees My company cares about its customers I believe the company mission and vision drive the decisions that are made My job makes good use of my skills and abilities I am very satisfied with my job My supervisor shows appreciation for the work that I do My pay is competitive with others places that I could work I am proud to be a part of this company I am proud to tell my friends and family that I work here Recognizes employees based on merit, i.e., accomplishments, successes. I feel encouraged to come up with new and better ways of doing things My work gives me a sense of personal accomplishment When people work extra hard to meet our goals they are rewarded accordingly My Supervisor takes the time to praise those who do an excellent job I have received the training I need to perform my job responsibilities My Supervisor talks with me to help me determine my training and development goals. Maintains working conditions that are safe Maintains working conditions that are clean and orderly Respects the dignity and diversity of all employees Committed to helping employees fulfill their family and other responsibilities Provides leadership who act in just and ethical ways Provides employees with a sense of fulfillment and purpose in their jobs Provides employees with a sense of security in their jobs Provides employees with fair compensation Promotes an environment in which employees feel free to make suggestions and complaints Provides an inclusive environment where each employee is considered as an individual I have the tools and resources to do my job well In my job I have clearly defined quality goals When I am having difficulty my Supervisor is there to support me so I do not feel abandoned My Supervisor gives me useful information on how I can improve my job performance My Supervisor lets me know where I stand and what is expected of me I trust my supervisor
ON SURVEY RESULTS FOCUS AREA PERCENT FAVORABLE RESULTS Current Year Two Years Ago Four Years Ago CLIENT/CUSTOMER 90 89 91 COMPANY & STRATEGY 60 70 75 COMPANY & STRATEGY 75 74 76 COMPANY & STRATEGY 60 65 71 JOB SATISFACTION 43 52 59 JOB SATISFACTION 35 41 48 JOB SATISFACTION 38 48 55 JOB SATISFACTION 75 77 76 JOB SATISFACTION 70 72 79 JOB SATISFACTION 80 81 80 RECOGNITION & PRAISE 46 49 52 RECOGNITION & PRAISE 35 40 43 RECOGNITION & PRAISE 38 42 44 REWARD & RECOGNITION 31 35 40 REWARD & RECOGNITION 35 39 44 TRAINING & DEVELOPMENT 66 70 68 TRAINING & DEVELOPMENT 25 28 33 WORKING CONDITIONS 78 80 80 WORKING CONDITIONS 80 82 82 WORKING CONDITIONS 75 76 75 WORKING CONDITIONS 76 73 68 WORKING CONDITIONS 35 45 53 WORKING CONDITIONS 77 80 80 WORKING CONDITIONS 43 44 47 WORKING CONDITIONS 75 76 75 WORKING CONDITIONS 37 41 44 WORKING CONDITIONS 36 40 41 WORKING CONDITIONS 76 77 76 WORKING CONDITIONS 80 80 77 WORKING CONDITIONS 35 38 44 WORKING CONDITIONS 38 41 44 WORKING CONDITIONS 36 39 42 WORKING CONDITIONS 24 33 39
My supervisor shows appreciation for the work that I do I am proud to be a part of this company Recognizes employees based on merit, i.e., accomplishments, successes. My work gives me a sense of personal accomplishment My Supervisor takes the time to praise those who do an excellent job My Supervisor talks with me to help me determine my training and development goals. Maintains working conditions that are clean and orderly Committed to helping employees fulfill their family and other responsibilities Provides employees with a sense of fulfillment and purpose in their jobs Provides employees with fair compensation Provides an inclusive environment where each employee is considered as an individual In my job I have clearly defined quality goals My Supervisor gives me useful information on how I can improve my job performance I trust my supervisor 0 10 20 30 40 50 60 70 80 90 Chart Title Column D Column E Column F
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