StevensM - 8.4 - Quiz - Knowledge Check

Running head: 8.4 QUIZ - KNOWLEDGE CHECK 1 8.4 - Quiz: Knowledge Check Marc Stevens Embry-Riddle Aeronautical University Worldwide Campus MGMT 415 Online Professor Shanon Merriman July 23rd, 2023
8.4 QUIZ - KNOWLEDGE CHECK 2 8.4 Quiz - Knowledge Check Element of Knowledge 1: Effective Employee Relations and Communication in Airlines Statement: "Airlines must build good employee relations in order to maintain a harmonious work environment and ensure seamless operation. Effective communication is an essential component of airline employee relations. Airlines use a variety of platforms to keep their personnel up to speed on key information such as corporate policy, safety laws, and flight itineraries (Harvey & Turnbull, 2006). To distribute important information, regular team briefings, newsletters, intranet platforms, and even social media groups are used." Comment: This statement highlights the significance of fostering good employee relations and effective communication within airlines. It emphasizes the use of various communication channels to keep employees informed about important matters. This knowledge provides insights into the importance of transparent and regular communication in creating a positive work environment and facilitating the smooth operation of the airline. Application to Final Project: For Liberty Logistics Airlines, applying this knowledge entails implementing effective communication strategies to maintain a strong and harmonious relationship with its employees. Utilizing platforms such as newsletters, intranet, and team briefings will help disseminate essential information, corporate policies, and safety regulations to all staff members. Additionally, embracing open communication between management and employees will contribute to a culture of trust and belonging, fostering a motivated and engaged workforce. Element of Knowledge 2: Employee Recruitment, Training, and Performance Management in Airlines Statement: "Employee relations play a pivotal part in the success of an airline by guaranteeing the viable functioning of different divisions. This discussion will center on the core components of employee relations within a current airline, particularly recruiting, training, and performance management."
8.4 QUIZ - KNOWLEDGE CHECK 3 Comment: This statement emphasizes the core elements of employee relations within the airline industry, specifically focusing on recruitment, training, and performance management. It highlights the importance of attracting qualified candidates through effective recruitment techniques, investing in comprehensive training programs to enhance employee skills, and implementing performance management processes to improve employee performance and achieve organizational goals. Application to Final Project: Liberty Logistics Airlines can apply this knowledge by optimizing its recruitment process to attract and hire qualified candidates who align with the company's values and possess the necessary skills. Investing in training programs to enhance the capabilities of its employees, such as safety conventions, customer service skills, and technical competencies, will lead to a more skilled and engaged workforce. Additionally, implementing effective performance management practices will enable the airline to set performance objectives, provide feedback, and reward high performers, contributing to a positive employee-employer relationship. Element of Knowledge 3: Railway Labor Act (RLA) and Labor Relations in the Airline Industry Statement: "The smooth functioning of the airline industry is highly dependent on effective labor relations, as any disruptions can have far-reaching consequences. To maintain a balance between the interests of labor and management, the United States airline industry is regulated under the Railway Labor Act (RLA). This essay explores the historical context of the RLA, its implications on labor relations in the airline industry, and its effectiveness in addressing modern labor challenges." Comment: This statement sheds light on the significance of the Railway Labor Act (RLA) in maintaining labor peace in the airline industry. It highlights the historical context of the RLA and its role in preventing frequent labor disputes, especially strikes, to ensure the stable functioning of transportation services. The statement also acknowledges the challenges the modern airline industry faces in labor relations and the need for adaptability in applying the RLA to address these contemporary issues.
8.4 QUIZ - KNOWLEDGE CHECK 4 Application to Final Project: For Liberty Logistics Airlines, understanding the historical context and implications of the RLA is essential in navigating labor relations effectively. Complying with the RLA's provisions, such as engaging in structured negotiation processes, mediation, and arbitration, will help prevent labor disruptions and ensure stability in the airline's operations. Addressing modern labor challenges, such as subcontracting and outsourcing practices, requires continuous dialogue and an adaptive approach to maintain a harmonious relationship between the airline and its employees.
8.4 QUIZ - KNOWLEDGE CHECK 5 References Harvey, G., & Turnbull, P. (2006). Employment Relations, Management Style and Flight Crew Attitudes at Low Cost Airline Subsidiaries [PDF]. European Management Journal. 24. 330-337. Retrieved July 9, 2023, from e_and_Flight_Crew_Attitudes_at_Low_Cost_Airline_Subsidiaries Makovsky, K. (November 21, 2013). Behind The Southwest Airlines Culture. Forbes. sh=7e6d2fde3798 Alola, U. V., & Alafeshat, R. (2021). The impact of human resource practices on employee engagement in the airline industry. Journal of Public Affairs, 21(1), e2135. Balachandran, T. (2019). Recruitment Process. In Pilot Selection (pp. 295-307). CRC Press. Popp, C. J. G. (2016). Labor Relations at a Major Airline: Exploring Employee Performance Strategies (Order No. 10169514). Available from ProQuest One Academic. (1834016876). Retrieved July 8 2023, from url= exploring/docview/1834016876/se-2 van Wezel Stone, K. (1990). Labor Relations on the Airlines: The Railway Labor Act in the Era of Deregulation. Stanford Law Review, 42(6), 1485-1547. Yang, L., Zhang, Q., Gong, H., & Cheng, Y. (2023). Cross-level effects of union practices on extra-role behaviors: the mediating role of industrial relations climate, union commitment and union instrumentality. International Journal of Manpower, 44(1), 133-151. 10-2020-0467
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