Module 10- Human Resources Management

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Tuesday, November 16, 2021 Module 10: Human Resources Management The Employee Lifecycle - As organizations grow, they'll need to place focus on their future people needs, how to attract top talent, and how to keep them long term. - The Employee Lifecycle (ELC): Considers how employees move through a company, and can help a company design the overall employee experience as carefully as they would plan out the customer experience. - The Employee Lifecycle includes the following: Recruitment: Onboarding Development Retention O ff boarding Recruitment - Recruitment: Is the process of attracting and selecting quality talent that best fit the needs for the roles in a company. - Companies typically follow a 5-step recruitment plan: 1. Prepare an e ff ective job description 2. Use the right recruitment tools 3. Conduct an initial screen of the applicants 4. Interview the best candidates 5. O ff er the job - Job Description: Specifies the responsibilities, working conditions, connection with other roles, and experiences or skills an employee should possess to be successful in a role. - When using the right recruitment tools companies should consider both internal and external tools. 1
Tuesday, November 16, 2021 - Internal candidates which are those currently working in the company with the right qualifications and interest to take on a new opportunity through a transfer or promotion. - When going external , companies want to be able to reach an optimal pool of qualified applicants. Companies may use the following to attract candidates: Company Website Social Media Online Job Boards Advertising Employment Agencies Word of Mouth - For conducting an initial screen of applicants companies may want to: Use software to help screen applications. Conduct phone interviews Review social media profiles Include background checks (i.e. past work experiences, degrees, police checks) - Interviews require planning which includes: Decisions on who should be involved Managing interview logistics How to evaluate each interview How to select the best candidates - In an interview the interviewer must consider the following: Job ability Personality Ask for their questions Employment Assessments 2
Tuesday, November 16, 2021 - Details that someone would like to know about a job include: Compensation Vacation Work Hours Start Date Requirements Terms of Acceptance Onboarding - Onboarding: Is the process of providing orientation for new employees. It ensures they have the time and resources to learn about the organization, their role/ responsibilities, and meet their co-workers. - Company policies and procedures may also be shared during the orientation and may include: Code of conduct Dress codes Work hours Workplace health and safety Confidentiality requirements Performance evaluation Security Emergency procedures Development - Development: Focuses on enhancing the potential of employees, both professionally and personally, by providing learning opportunities to develop their skills and abilities in the short and long term. - With increased emphasis on managing productive business operations, spending on training programs produces a return on investment with 3 to 5% more productivity vs. employees without training opportunities. 3
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