How Attitudes Affect Behaviour/Performance at Work
Attitude is the set of beliefs, behaviours, and emotions towards a specified thing, object,
event, or person. It is often resulted due to the upbringing or the experiences. Attitudes also have
an impact on behaviour.
The components of attitude are cognitive, affective, behavioural.
Explicit attitudes impact the beliefs and behaviours, and every individual is consciously aware of
this. In contrast, implicit attitudes are the unconscious ones that still possess some impact on
behaviours and beliefs (Cherry, 2020).
Identifying variables that are associated with the
performance of the workers and their company is of vital importance. The expectations of the
workers that the company is responsible for providing training programs for enhancing
performance play a significant role in the development of their attitude (Khan, et.al., 2014). This
report has reviewed some literature that led to the consideration of the factors related to the
attitude that impacts workplace performance. Generally, the managers of the company give
importance to attitudes as positive attitude reduces daily stress, improves leadership skills
increases interpersonal relations, enhances confidence over abilities, and cuts back sick days. In
contrast, negative attitude demoralises the colleagues, overshadows the achievements, hurts
relations with customers, reduces productivity level and creates toxic work conditions (Moran,
2019). Attitude impacts the performance directly at the workplace (Khan, et.al., 2014), and this
report states how it does so.
According to Khan, et.al., (2014), the performance of workers at the workplace is mostly
related to their feelings, perception, and cognition concerning their roles. The performance
impacts output and their efforts as well.
Workers are the most important resource of the
organisation, their attitude, and behaviour is the subject that the HRM identifies for significant