5. Explain why it is essential that an organisation captures information on
continuous improvement processes and incorporates them into its knowledge
Knowledge management is significant because it promotes continuous data
exchange among all users within a company or organisation and stresses the
value of learning. Sharing data or information becomes a top priority,
allowing for innovation and organisational culture shifts as needed.
Management's knowledge and skills are easily accessible to employees,
resulting in a happy and conducive work atmosphere. Knowledge
management that is effective supports the generation, diffusion, and use of
knowledge to assist an organisation achieve its objectives and goals. The
following are some of the reasons why knowledge management is crucial in
Allows for an organic review process
Encourages and facilitates teamwork
6. When considering areas that have been identified for further improvement,
explain how continuous improvement systems relate to other systems in an
The benefits of continuous improvement are wide and varied.
employing the ideas for improving process in the organisation that have been
created by the team, makes the new processes practical and believable to
employees. Secondly, once employees see their ideas being implemented, they
will be more inclined to find new ways to improve other processes. Employees
feel empowered by the new process, and it will reinforce their commitment
through better teamwork and higher motivational levels. This will all lead to
greater productivity and a happier work environment. Finally, implementing
continuous improvement will reduce efficiency waste and will encourage
more 'small wins' by doing less.
This will lead to lower costs, higher quality
outcomes and ultimately improve organisational performance.
7. Describe how an organisation's systems and procedures can be used to
support continuous improvement process. Provide three examples.
Organisation planning documents should include Continuous Improvement
in its core, organisations are meant to rely on internal policies and culture.
Therefore organisation planning should include continuous improvement in