Top 12 - Ch 8,9,12,13,15

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StuDocu is not sponsored or endorsed by any college or university 1BA3 Final Exam Top Twelve Takeaways Introduction to Organizational Behaviour (McMaster University) StuDocu is not sponsored or endorsed by any college or university 1BA3 Final Exam Top Twelve Takeaways Introduction to Organizational Behaviour (McMaster University) Downloaded by Pranav Jain ([email protected]) lOMoARcPSD|9677043
Chapter 8: Culture & Socialization 1. What is organizational culture? What is a sub-culture? What is climate? Organizational culture: The shared beliefs, values, and assumptions that exist in an organization. Culture provides uniqueness and social identity to organizations. It represents a true "way of life" for organizational members. It tends to be fairly stable over time. Culture can have a strong impact on both organizational performance and member satisfaction. Sub culture: Smaller cultures that develop within a larger organizational culture and are based on differences in training, occupation, or departmental goals. Ex. could be a different culture across faculties or across departments. Climate: "members" shared perceptions of the contingencies between behaviours that occur in the work environment and their consequences. X to Y relationships. Learning what behaviours are acceptable and unacceptable. 2. What is the Realistic Job Preview? Provide a balanced, realistic picture of the positive and negative aspects of the job to applicants. They do this by obtaining views of experienced employees and human resources staff about the positive and negative aspects of the job. Then, they incorporate these views into booklets or video presentations for applicants. 3. What is the Psychological Contract and what does a breach mean? Psychological contract: Beliefs held by employees regarding the reciprocal obligations and promises between them and their organization. For example, an employee might expect to receive bonuses and promotions in return for hard work and loyalty. Psychological contract breach: Employee perceptions that his or her organization has failed to fulfill one or more of its promises or obligations in the psychological contract. This occurs as a result with unrealistic expectations as well as recruiters are often tempted to promise more than their organization can provide to attract the best job applicants. 4. How do organizations develop early commitment in new recruits? - Visibility: person becomes more committed, the behaviour is more visible or observable - Explicitness: Extent to which the employee cannot deny the behaviour - Irreversibility: perception in the person that cannot quit - Personal Volition: glue that binds us to the course of action; perseverance; Willpower Downloaded by Pranav Jain ([email protected]) lOMoARcPSD|9677043
5. What is socialization? What is the difference between a proximal and distal socialization outcome? Socialization: The process by which people learn the attitudes, knowledge, and behaviours that are necessary for a person to function. Long term processes are often informal. There are three kinds of fit that are important for socialization. 1. Person-job fit: The match between an employee's knowledge skills and abilities and the requirements of the job 2. Person-organization fit: The match between an employee's personal values and the values of an organization 3. Person-group fit: The match between an employee's values and the values of his or her work group One of the primary goals of organizational socialization is organizational identification which is the extent to which individuals define themselves in terms of the organization and what it is perceived to represent. PROXIMAL: Learning; Task mastery; Social integration; Role Conflict Reduced; Less role ambiguity DISTAL: Job satisfaction; organizational commitment; organizational identification goes up; OCB goes up; Stress down; Turnover down 6.What is the strategic importance of socialization? - Sets the tone of employment relationship - Clarifies expectations/ how things are done - Reduces anxiety for new employees: less cognitive dissonance, Will I fit in? Will I enjoy the job/ my co-workers - Effects employee attitudes and behaviour: talking to a client, Job satisfaction, commitment, Job performance 7.What is the difference between orientation and socialization? Orientation: Program that informs new employees about their job and company. It's short and formal. Already discussed socialization in question 5 8. What are the three stages of socialization? What are the six socialization tactics? Downloaded by Pranav Jain ([email protected]) lOMoARcPSD|9677043
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