and mutual respect. This can be achieved by taking the time to understand their individual needs
and concerns, being empathetic, and finding common ground (El Khatib et al., 2022). A good
relationship can help diffuse tension and increase collaboration, leading to a more productive
Involve Stakeholders in Decision-making
Stakeholders are more challenging when they feel excluded from decision-making (El
Khatib et al., 2022). Project managers should ensure stakeholders are involved in decision-
making to mitigate this issue. This will give stakeholders a sense of ownership and involvement
in the project, making them more invested in its success. Involving stakeholders in decision-
making can also provide valuable insights and perspectives that benefit the project.
Set Clear Expectations
One of the reasons stakeholders can become problematic is when their expectations are
not met. A project manager should ensure all stakeholders understand the project scope, goals,
timelines, and roles (Larsson & Larsson, 2020). This will help manage their expectations and
avoid misunderstandings that may lead to complex behavior. Setting clear expectations can also
help hold stakeholders accountable for their actions and responsibilities.
Manage conflict effectively
Difficult stakeholders may bring about conflict in a project. As a project manager,
addressing disputes promptly and effectively is essential. This includes acknowledging and
understanding the source of the competition, remaining calm and professional, and actively
listening to all parties involved (Lehtinen & Aaltonen, 2020). A project manager should aim to
find a resolution that satisfies all parties while keeping the project goals and objectives in mind.
Utilize the Power of Influence