6-2 Journal: Self-Analysis: Behavioral Competency: The Interpersonal Domain
Tenisha Harris
OL-600
Southern New Hampshire University
May 29, 2023
Relationship Management refers to an individual's ability to connect with people. These
interpersonal skills necessitate the ability, knowledge, techniques, and other characteristics
required to sustain professional relationships with both internal and external stakeholders. This
talent aids in the efficient management of workplace conflicts and improves commercial
connections with others.
Communication encompasses the aptitude, skills, and knowledge necessary to
successfully listen to and respond to others. This letter should be straightforward, succinct,
respectful, and convey accurate company information. Effective listening skills in
communication can assist to listen to and answer the problems of others. Communication has
three sub-competencies: conveying information, exchanging information, and listening.
Global and cultural effectiveness. In today's digital age, globalization has resulted in
collaboration with international partners. Understanding others' cultural preferences and
developing diversity and inclusion in the workplace necessitates a high degree of contact.
Communication is one of the interpersonal domain's areas of strength. I have excellent listening
and communication abilities. I comprehend how others view things and pay attention to their
worries and difficulties. I make every effort to answer all their problems as quickly as feasible.
Through my professional experiences, I decided that listening is a cluster as a strength. In
addition to my usual job as a journal manager, I was offered the position of Team Lead for the
awards committee. I listened to the employees' problems and handled them successfully
thoroughly.