8. How can following change management best practices minimize risks from technology
a) Communication, testing, roll back plans, phased roll outs - minimize business disruption.
b) Change freezes to stabilize production.
c) Changes involve minimal risk and require little oversight.
d) Change management provides few measurable benefits.
9. What is the difference between black box, white box, and gray box testing?
a) Black box focuses on requirements, white box examines code, gray box has limited
b) No difference - all terms refer to the same testing.
c) Black box examines code, white box focuses on requirements, gray box combines them.
d) Black box is automated, white box is manual, gray box is performance testing.