ICTSAD611-Assessment-Task-1V3

ICTSAD611 Manage assessment and validation of ICT solutions Assessment Task 1 - Knowledge Questions Task summary  This is an open book knowledge test, to be completed in your own time.  You need to answer all the written questions correctly. Required  Access to textbooks/other learning materials.  Access to a computer and Microsoft Office.  Access to the internet. Note : If you do not have access to Microsoft Office, you must save your work as PDF before uploading. Timing  The due date of this assessment is available on your learning management system. Submit  This completed workbook. Assessment criteria  All questions must be answered correctly for you to be assessed as having completed the task satisfactorily. Re-submission opportunities  You will receive feedback on your performance from your Assessor. The feedback will indicate if you have satisfactorily addressed the requirements of each part of this task.  If any part of the task is not satisfactorily completed, your assessor will provide you with written feedback to guide you on what you must undertake to demonstrate satisfactory performance. This assessment may be re-attempted twice. Your resubmission must be uploaded within three (3) days of receiving your grade of "not yet satisfactory". You must clearly display "Resubmission" on your resubmitted work.  You have the right to appeal the outcome of assessment decisions if you feel that you have been dealt with unfairly or have other appropriate grounds for an appeal.  You are encouraged to consult with your assessor prior to attempting this task if you do not understand any part of this task or if you have any learning issues or needs that may hinder you when attempting any part of the assessment. Assessment Cover Sheet 1 | P a g e

Student name: Student ID Trainer's Name: Date Submitted: Student declaration: I declare that:  I have read and understood all the information provided in relation to the assessment requirements to complete this unit, the instructions and the purpose and processes of undertaking this assessment task  This assessment is my own work and where other's works or ideas have been used, I have appropriately referenced or acknowledged them  I understand that plagiarism is a serious offence that may lead to disciplinary action. Student signature: 2 | P a g e

Assessment Task 1: Knowledge Questions Question 1 Explain how the following ICT solutions may impact the business environment: a) Hardware b) Software c) Network infrastructure d) Mobile device management e) Cloud computing f) Cyber security (approx. 150 words) Answer: Question 2 In terms of assessing organisational readiness, explain the following assessment techniques: a) Focus groups, interviews, and surveys b) SWOT analysis c) Risk analysis d) Problem-tracking (approx. 75-100 words) Answer: Question 3 What is solution performance evaluation? How does it work? (approx. 75 words) Answer: Question 4 Differentiate: a) Root cause analysis b) Acceptance and evaluation criteria definition Answer: 3 | P a g e