Graded Quiz Unit 3 Attempt review

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University of the People **We aren't endorsed by this school
Course
BUS 4406
Subject
Business
Date
Oct 31, 2023
Pages
13
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Started on Tuesday, 20 September 2022, 7:19 PM State Finished Completed on Tuesday, 20 September 2022, 7:32 PM Time taken 13 mins 11 secs Marks 8.00/25.00 Grade 32.00 out of 100.00 Question 1 Incorrect Mark 0.00 out of 1.00 Question 2 Incorrect Mark 0.00 out of 1.00 Failure to implement Statistical Process Control is usually attributable to: Select one: a. poorly defined specifications b. resistance from management and the workforce c. common cause variations d. special cause variations The correct answer is: resistance from management and the workforce Fundamental concepts of the EFQM Excellence Model include: Select one: a. fostering a reward system for employees b. managing by example c. creating a sustainable future d. all of the above The correct answer is: creating a sustainable future Dashboard / My courses / BUS 4406-01 - AY2023-T1 / 15 September - 21 September / Graded Quiz Unit 3
Question 3 Incorrect Mark 0.00 out of 1.00 Question 4 Correct Mark 1.00 out of 1.00 The problem with Total Quality Management is that: Select one: a. it dehumanizes the workplace b. it requires interpretation and leads to variable results c. it is too standardized d. it disregards customer requirements The correct answer is: it requires interpretation and leads to variable results An example of correction waste is: Select one: a. undertaking unnecessary movement in the manufacturing of products b. reworking rejected products c. having too much inventory, including many defective products d. producing more than required to save set-up time The correct answer is: reworking rejected products
Question 5 Incorrect Mark 0.00 out of 1.00 Question 6 Incorrect Mark 0.00 out of 1.00 Value-adding partnerships with suppliers need to be all the following EXCEPT: Select one: a. collaborative b. long-term c. profit based d. transparent The correct answer is: profit based Satisfied customers are more likely to do all the following EXCEPT: Select one: a. buy from the organization again b. pay more for the products they buy c. lower their stated and unstated expectations d. recommend the organization to others The correct answer is: lower their stated and unstated expectations
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