Started onTuesday, 20 September 2022, 7:19 PM StateFinished Completed onTuesday, 20 September 2022, 7:32 PM Time taken13 mins 11 secs Marks8.00/25.00 Grade32.00out of 100.00 Question 1 Incorrect Mark 0.00 out of 1.00 Question 2 Incorrect Mark 0.00 out of 1.00 Failure to implement Statistical Process Control is usually attributable to: Select one: a.poorly defined specifications b.resistance from management and the workforce c.common cause variations d.special cause variations The correct answer is: resistance from management and the workforce Fundamental concepts of the EFQM Excellence Model include: Select one: a.fostering a reward system for employees b.managing by example c.creating a sustainable future d.all of the above The correct answer is: creating a sustainable futureDashboard/My courses/BUS 4406-01 - AY2023-T1/15 September - 21 September/Graded Quiz Unit 3
Question 3 Incorrect Mark 0.00 out of 1.00 Question 4 Correct Mark 1.00 out of 1.00 The problem with Total Quality Management is that: Select one: a.it dehumanizes the workplace b.it requires interpretation and leads to variable results c.it is too standardized d.it disregards customer requirements The correct answer is: it requires interpretation and leads to variable results An example of correction waste is: Select one: a.undertaking unnecessary movement in the manufacturing of products b.reworking rejected products c.having too much inventory, including many defective products d.producing more than required to save set-up time The correct answer is: reworking rejected products
Question 5 Incorrect Mark 0.00 out of 1.00 Question 6 Incorrect Mark 0.00 out of 1.00 Value-adding partnerships with suppliers need to be all the following EXCEPT: Select one: a.collaborative b.long-term c.profit based d.transparent The correct answer is: profit based Satisfied customers are more likely to do all the following EXCEPT: Select one: a.buy from the organization again b.pay more for the products they buy c.lower their stated and unstated expectations d.recommend the organization to others The correct answer is: lower their stated and unstated expectations
Why is this page out of focus?
Because this is a Premium document. Subscribe to unlock this document and more.