Self-Quiz Unit 7 Attempt review 1

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Started on Thursday, 13 October 2022, 2:04 PM State Finished Completed on Thursday, 13 October 2022, 2:09 PM Time taken 4 mins 41 secs Marks 7.00/15.00 Grade 46.67 out of 100.00 Question 1 Incorrect Mark 0.00 out of 1.00 Which of the following is NOT one of the reasons why organizations adopt the ISO 9000 standard series? Select one: a. Some significant organizations require that their suppliers hold a ISO 9000 certification. b. Organizations see ISO 9000 as a guideline for an opportunity to improve the quality of their business. c. Organizations see a marketing benefit in holding and ISO 9000 certification, and it gives them access to new markets. d. The ISO 9000 certification is mandatory in som developing countries. The correct answer is: The ISO 9000 certification is mandatory in som developing countries. Dashboard / My courses / BUS 4406-01 - AY2023-T1 / 13 October - 19 October / Self-Quiz Unit 7
Question 2 Incorrect Mark 0.00 out of 1.00 Question 3 Incorrect Mark 0.00 out of 1.00 What is the first step of the ISO 9000 approach toward Quality? Select one: a. An internal audit of processes b. An external audit of processes c. The creation of a documented quality policy d. A comparison against a benchmark The correct answer is: The creation of a documented quality policy The continual improvement cycle of the quality management system in the ISO 9000 approach is comprised ot product realization, measurement / analysis / improvement, management responsibility, and: Select one: a. resource management b. reward system c. quality circles d. employee motivation The correct answer is: resource management
Question 4 Correct Mark 1.00 out of 1.00 Question 5 Correct Mark 1.00 out of 1.00 Critics of ISO 9000 claim that: Select one: a. too many organizations seek ISO 9000 certification as an end in itself, rather than a tool to improve their business b. ISO 9000 Is not adequate for business in developing countries c. ISO 9000 is too complicated d. ISO 9000 is too old and needs a complete redesign to reflect the reality of today's business The correct answer is: too many organizations seek ISO 9000 certification as an end in itself, rather than a tool to improve their business Which of the following statements is TRUE? Select one: a. An ISO 9000 certification is sufficient to prove excellence in an organization. b. An ISO 9000 certification guarantees good products. c. An ISO 9000 certification can be a useful first step toward excellence. d. An ISO 9000 certification may be costly, but always pays for itself. The correct answer is: An ISO 9000 certification can be a useful first step toward excellence.
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