Self-Quiz Unit 1 Attempt review 1

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University of the People **We aren't endorsed by this school
Course
BUS 4406
Subject
Business
Date
Oct 31, 2023
Pages
8
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Started on Friday, 2 September 2022, 3:50 PM State Finished Completed on Friday, 2 September 2022, 3:53 PM Time taken 3 mins Marks 9.00/15.00 Grade 60.00 out of 100.00 Question 1 Incorrect Mark 0.00 out of 1.00 Question 2 Correct Mark 1.00 out of 1.00 Definitions of quality include all of the following EXCEPT: Select one: a. A degree of excellence b. Conformance to requirements c. The best product money can buy d. Fitness for purpose The correct answer is: The best product money can buy True or False: Motivated workers are seen as much more effective in delivering good quality and customer satisfaction. Select one: True False The correct answer is 'True'. Dashboard / My courses / BUS 4406-01 - AY2023-T1 / 1 September - 7 September / Self-Quiz Unit 1
Question 3 Incorrect Mark 0.00 out of 1.00 Question 4 Correct Mark 1.00 out of 1.00 The general perception of quality often confuses it with: Select one: a. high cost b. high specifications c. high inspection d. high safety standards The correct answer is: high specifications True or False: The only department that can contribute to the quality of a product is manufacturing. Select one: True False The correct answer is 'False'.
Question 5 Correct Mark 1.00 out of 1.00 Question 6 Incorrect Mark 0.00 out of 1.00 A central principle of quality management is: Select one: a. customer focus b. process focus c. leadership focus d. all of the above The correct answer is: all of the above The "Fifth Discipline" is: Select one: a. continual improvement b. innovation and learning c. systems thinking d. quality management The correct answer is: systems thinking
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